Location: Plano, TX (Hybrid â Minimum 3 Days Onsite, WFH Fridays)
Schedule: Monday â Friday, 8:00 AM â 5:00 PM (1-hour lunch)
Hours: 40 hours/week
Conversion Plan: Targeting full-time conversion at $50,000 â $55,000/year
Note: This position may shift to a fully onsite role depending on future client needs.
We are looking for a highly organized and motivated Facilities Coordinator â Customer Care to join our team supporting a high-profile corporate client. This role combines customer service, administrative support, and operations coordination, making it a great fit for someone who thrives in a fast-paced, service-focused environment.
You will play a key role in ensuring smooth facility operations, managing vendor coordination, and supporting internal teams with a wide range of responsibilities.
Serve as a liaison between internal teams, vendors, landlords, and service providers to support smooth operations.
Manage work orders in the Computerized Maintenance Management System (CMMS), including creation, updates, and closure.
Coordinate technical staff, engineers, and vendors for service requests, inspections, and walkthroughs.
Support site closures and transaction processes, including site final walkthroughs and turnovers.
Track and manage utilities across assigned sites.
Respond to vendor, landlord, and buyer-related requests.
Monitor and report on storm events and emergency preparedness needs.
Maintain documentation and tracking using Google Sheets, Google Drive, and Excel.
Deliver high-quality customer service and ensure timely follow-up on facility issues.
Identify opportunities to improve processes and enhance service delivery.
Assist with general building operations and additional tasks as needed.
Education: Undergraduate degree preferred. Candidates without a degree must have relevant experience.
Experience:
Commercial real estate or facilities experience is a plus
Financial or operations background is a plus
Skills:
Proficiency in Google Sheets, Google Drive, and Microsoft Excel (intermediate level)
Strong verbal and written communication
Detail-oriented with excellent organizational skills
Ability to multitask, prioritize, and work independently
Professional demeanor and strong customer service orientation
Team player with a collaborative, problem-solving mindset
Based in Plano, TX
Hybrid schedule : Minimum of 3 days in-office (MondayâThursday)
Work-from-home Fridays
40 hours per week, MondayâFriday, 8 AM â 5 PM (with 1-hour lunch)
This position offers a strong opportunity for growth in corporate facilities and real estate operations. Whether you're starting your career or bringing prior experience, you'll join a collaborative team focused on delivering excellent service in a dynamic, client-facing environment. Full-time conversion is planned, with competitive compensation and long-term potential.